OUR ATTITUDE

WHENEVER A PERSON SAYS I CANNOT DO THIS HE IS REALLY SAYING TWO THINGS.

Either I don’t know how to do it - which becomes a technical training education issue
OR

I don’t want to do it – in this case he is really saying two things again


Either I don’t care to do it - that’s an attitude issue
OR
I feel strongly enough not to do it - which becomes a value issue

ATTITUDE is:::- Increase productivity and profit by developing a ‘Can do Attitude’.

We have asked many decision makers this one question.
“If there was one thing that would make your organization more productive what would that be?”

Pretty much everyone came back with one word ATTITUDE. They said if our people have better attitude we would have a better teamwork, quality and bottom line would go up.

How come under the same set of circumstances some people break records while others break themselves.

(Excerpt from Shiv Khera's speach)